Terms of service
Last Updated: August 7, 2026
Welcome to Tropx. These Terms of Service govern your use of the Tropx website, including browsing the website, creating an account, and purchasing products from our store.
By accessing or using our website, you agree to these Terms of Service and the policies referenced below. If you do not agree with these Terms, please do not use our website.
1. About Tropx
Tropx is an online retailer serving customers within the United States.
Our website is operated using Shopify's ecommerce platform, which provides the technology used to operate our online store and process customer orders.
2. Eligibility
You must be legally capable of entering into a binding agreement under applicable law to use our website or place an order.
If you are under the age of majority in your state, you may use our website only with the involvement and consent of a parent or legal guardian.
3. Account Information
Certain features of our website may require you to provide information such as your name, email address, billing information, shipping address, and payment information.
You agree that the information you provide is accurate, complete, and current.
You are responsible for ensuring that your account information remains accurate and for keeping any account credentials confidential.
4. Product Information
We make reasonable efforts to provide accurate product names, descriptions, images, dimensions, materials, colors, and other product information.
Actual colors may vary depending on your device, screen, lighting, or other display settings.
We may update product information, correct errors, change availability, or discontinue products when necessary.
5. Product Availability
Products displayed on our website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
If a product becomes unavailable after an order is placed, we will contact you regarding the affected order and provide an appropriate resolution.
6. Orders
When you submit an order, you are requesting to purchase the products in your order.
An order is not considered accepted until Tropx confirms the order.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving product availability, pricing or listing errors, suspected fraudulent activity, or incorrect order information.
If we cancel an order after payment has been received, any amount paid for the canceled portion of the order will be refunded to the original payment method, subject to applicable payment-processing procedures.
7. Prices and Payment
All product prices are displayed in U.S. dollars (USD) unless otherwise stated.
We may change product prices from time to time. The price applicable to an order is the price displayed at the time the order is submitted, subject to correction of obvious pricing errors.
We accept the payment methods displayed at checkout.
You agree to provide accurate billing and payment information and authorize the applicable payment provider to process charges associated with your order.
8. Taxes
Applicable sales taxes may be calculated and added at checkout based on the shipping destination and applicable tax requirements.
The amount of tax charged may vary depending on the customer's location and applicable law.
9. Shipping and Delivery
Tropx currently ships within the United States.
Our standard shipping service is provided at no additional shipping charge unless otherwise stated at checkout.
Orders are generally processed within 1–2 business days, Monday through Friday, excluding holidays. Standard delivery generally takes 5–8 business days after processing.
Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.
For complete information, please review our Shipping Policy.
10. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Please review that policy before making a purchase for information about eligibility, return procedures, applicable time limits, and refund processing.
11. Cancellations and Order Changes
If you need to change or cancel an order, contact us as soon as possible after placing it.
We will make reasonable efforts to accommodate a request, but we cannot guarantee that an order can be changed or canceled after it has entered processing or been shipped.
12. Intellectual Property
Unless otherwise stated, the content and materials available on our website, including text, product descriptions, graphics, photographs, logos, designs, and other website materials, are owned by or used by Tropx with appropriate authorization.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior authorization, except where permitted by applicable law.
13. Customer Reviews and Feedback
If you voluntarily submit a review, comment, photograph, suggestion, or other feedback to Tropx, you represent that you have the right to provide that content and that it does not violate the rights of another person or applicable law.
By submitting content to us, you grant Tropx a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content in connection with our business and website.
We may remove content that we reasonably believe is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.
14. Prohibited Activities
You may not use our website to:
- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Upload or transmit malicious software or harmful code.
- Engage in fraudulent or deceptive activity.
- Use our content or intellectual property without authorization.
- Collect or misuse personal information belonging to other customers.
- Submit false, misleading, or fraudulent information.
We may restrict or terminate access to our website when reasonably necessary to protect our business, customers, website, or systems.
15. Third-Party Services and Links
Our website may use third-party services to support payment processing, shipping, analytics, website functionality, and other business operations.
Our website may also contain links to third-party websites.
Third-party services and websites are operated independently and may be subject to their own terms and privacy policies.
16. Errors and Corrections
We make reasonable efforts to keep our website information accurate. However, occasional typographical, pricing, product, availability, or other errors may occur.
If an obvious error affects an order, we may contact you to confirm the correct information or cancel the affected order and issue an applicable refund.
17. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
Nothing in these Terms excludes or limits any consumer rights, warranties, or protections that cannot legally be excluded or limited under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Tropx will not be responsible for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.
20. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
21. Governing Law
These Terms are governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer-protection laws provide otherwise.
22. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our business, website, products, services, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
23. Contact Us
If you have questions about these Terms of Service, please contact us:
Business Name: Tropx
Business Address: 2543 Pine St, Dallas TX 75215, United States
Business Email: support@tropx.shop
Business Phone: +1 (214) 377-8790
Business Days: Mon-Fri (9 AM - 5 PM)