Privacy policy

Last Updated: July 21, 2026

Welcome to Tropx! Keeping the trust of everyone who visits our store matters deeply to us. This Privacy Policy explains how we gather, apply, and safeguard your personal details whenever you browse or shop at https://tropx.shop.

By using our Site, you're agreeing to the practices outlined below.

1. Information We Collect

To make your shopping experience smooth and reliable, we gather the following when you interact with our Site:

  • Device Information: As you browse Tropx, we automatically pick up certain data from your device — your browser type, IP address, time zone, and any cookies stored on your device. We also keep track of which products you view and how you move through the Site. This is gathered through cookies, server logs, and web beacons.
  • Order Information: When you complete or attempt a purchase, we collect the billing and shipping details required to process it — your name, billing/shipping address, payment details (such as card information or Shopify Payments records), email, and phone number.

2. How We Use Your Information

We rely on this information solely to run our business and deliver a reliable service:

Fulfillment & Processing: Your Order Information is used to complete purchases, process payments, coordinate shipping, and send invoices/confirmations.
Communication: So we can respond to your questions and provide ongoing customer support.
Fraud Prevention: Your Device Information, especially IP address, helps us flag orders that may carry a risk of fraud.
Business Optimization: To understand shopping patterns and browsing behavior, which helps us refine the Site experience over time.

3. Data Security & SSL Encryption

Protecting your information is a top priority for us:

  • SSL Encryption: Any sensitive data you enter at checkout is transmitted through secure SSL (Secure Socket Layer) encryption.
  • Secure Payments: We never store your full card details on our own servers. Every transaction runs through secure, PCI-compliant gateways via Shopify Payments.
  • Platform Security: Tropx is hosted on Shopify Inc.'s infrastructure, giving our store a dependable, secure e-commerce foundation.

4. Sharing Your Personal Information

Your data is never sold. We share Personal Information only with trusted partners essential to running our store:

Shopify: Our store runs on the Shopify platform. Details on how Shopify manages data are available here: https://www.shopify.com/legal/privacy.
Legal Compliance: We may disclose information where required by law, in response to valid legal requests (such as subpoenas), or to protect our legal rights.

5. Cookies

Cookies are small text files placed on your device that help our Site function properly and help us understand how you shop. We use them to:

  • Keep items in your cart as you browse.
  • Remember your preferences and login details for a smoother return visit.
  • Measure site traffic and understand which pages and products are most popular.
  • Support advertising and analytics tools (such as Google Analytics or Meta Pixel) that help us reach the right customers.

You can choose to disable cookies through your browser settings at any time. Please note that doing so may affect certain features of the Site, such as your cart or checkout experience.

6. Do Not Track & Data Retention

Do Not Track: We currently do not modify how we collect data based on a "Do Not Track" signal from your browser.

Retention: Once an order is placed, we keep your Order Information on file for our records unless you request its deletion.

7. Your Data Rights (GDPR & CCPA)

If you're located in the European Economic Area (EEA) or California, you're entitled to specific rights over your personal data:

  • The right to request access to the information we hold about you.
  • The right to have your data corrected, updated, or permanently removed.
  • To exercise either right, please reach out to our support team using the contact details below.

8. Changes to This Policy

This Privacy Policy may be revised from time to time to reflect updates in our practices or for legal/operational reasons. We recommend checking back periodically.

9. Contact Us

For questions about our privacy practices or to submit a complaint, reach us by email or mail using the details below: